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Privacy Policy

Last updated: August 7, 2026

Simms Research ("Simms Research," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, purchase products, contact us, or interact with our services.

1. Information We Collect

We may collect information you provide directly to us, including:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Account login information, if you create an account
  • Order history and transaction details
  • Customer support messages and other communications
  • Marketing preferences, including email or SMS opt-in status if offered

Payment information is processed by third-party payment providers. We do not store full credit card numbers on our servers.

We may also collect information automatically when you use our website, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages viewed
  • Referring website
  • Time spent on the site
  • Shopping cart activity
  • Cookies and similar tracking data
  • Approximate location based on IP address

2. How We Use Information

We use personal information to:

  • Process, confirm, and fulfill orders
  • Provide shipping updates and customer support
  • Maintain customer accounts
  • Respond to questions or requests
  • Improve our website, products, and customer experience
  • Detect fraud, abuse, security issues, or unauthorized activity
  • Comply with legal, tax, accounting, and regulatory obligations
  • Send marketing emails or text messages only where permitted by law and with required consent
  • Measure the performance of our website, campaigns, and communications

3. Research-Use Site Notice

Our website is intended for adults who are at least 21 years old. We do not knowingly collect personal information from anyone under 21. If we learn that we have collected information from someone under 21, we may delete the information and cancel the related account or order.

4. Cookies and Tracking

We use cookies and similar technologies to:

  • Keep the website functioning properly
  • Remember cart contents and site preferences
  • Remember Terms of Service or age-gate acknowledgement
  • Understand website traffic and usage
  • Improve site performance
  • Support analytics, marketing, or abandoned-cart communications where enabled

You can control cookies through your browser settings. Disabling cookies may affect checkout, cart, account, or other site functionality.

5. How We Share Information

We may share personal information with service providers who help us operate our business, including:

  • Website and ecommerce platform providers
  • Payment processors
  • Fraud prevention and security providers
  • Shipping and fulfillment carriers
  • Email and SMS marketing providers, if used
  • Analytics and advertising providers, if enabled
  • Customer support tools
  • Address autocomplete providers, if you use checkout address suggestions
  • Professional advisors, including legal, accounting, or compliance providers

Google Maps address autocomplete

If you use address suggestions during checkout, the partial address you type is sent directly from your browser to Google Maps Platform. Google may receive the address query, your IP address, and standard browser, device, and request metadata. Google handles that information under the Google Privacy Policy. We use the returned address information to help complete your billing or shipping address for that transaction. You can instead enter your address manually.

We may also disclose information:

  • To comply with law, legal process, or government requests
  • To enforce our Terms & Conditions
  • To protect our rights, customers, website, or business
  • In connection with a merger, acquisition, financing, reorganization, or sale of business assets

Some analytics or advertising disclosures may be considered "sharing" under certain state privacy laws. Where required, you may have the right to opt out.

6. Email and SMS Communications

If you subscribe to marketing emails, you may unsubscribe at any time by using the unsubscribe link in the message.

If SMS messaging is offered and you opt in, you may receive order updates, cart reminders, or promotional messages. Message and data rates may apply. You may opt out by replying STOP. SMS opt-in data and consent will not be sold or shared with third parties for their own marketing purposes.

7. Data Retention

We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfillment, customer support, legal compliance, fraud prevention, tax records, accounting, and dispute resolution.

Order and transaction records may be retained for the period required by tax, accounting, and legal obligations.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no website, payment system, or internet transmission is completely secure. We cannot guarantee absolute security.

9. Your Privacy Rights

Depending on where you live, you may have the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Request a copy of your information
  • Opt out of certain marketing communications
  • Opt out of certain targeted advertising or data sharing, where applicable
  • Appeal a privacy request decision, where required by law

To make a privacy request, contact us at support@simmsresearch.com. We may need to verify your identity before processing your request.

10. California Privacy Notice

If you are a California resident, you may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act.

We may collect the following categories of personal information:

  • Identifiers, such as name, email, phone number, IP address, and shipping address
  • Commercial information, such as products purchased and order history
  • Internet activity, such as browsing activity, cart activity, and interactions with our website
  • Approximate geolocation, based on IP address
  • Communications, such as support messages
  • Inferences, such as marketing preferences or shopping interests

We use these categories for the business and commercial purposes described in this Privacy Policy.

We may use analytics or advertising technologies that could be considered "sharing" under California law. California residents may request access, correction, deletion, or opt out of applicable sharing by contacting support@simmsresearch.com.

We do not discriminate against users for exercising privacy rights.

11. International Users

Simms Research is based in the United States. If you access our website from outside the United States, your information may be transferred to, stored in, or processed in the United States, where privacy laws may differ from those in your location.

12. Third-Party Links

Our website may link to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party sites. Review their privacy policies before providing information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. Your continued use of the website after changes are posted means you accept the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or how we handle personal information, contact us at:

Simms Research
Tampa, Florida
Email: support@simmsresearch.com

Effective date: August 6, 2026

Partner Program

Simms Research LLC (“Simms,” “we,” “us,” or “our”) processes limited personal
information to operate, secure, and administer the Simms Partner Program. A
previous purchase is not required to apply for or join the Partner Program.
The new-customer rule applies to whether a referred purchaser’s order qualifies
for a discount and commission; it does not require the Partner to have made a
purchase.

Information we process about Partners

When a person activates or uses a Partner account, we may process:

  • the name, email address, account number, Partner profile number,
    Partner code, account status, and the version and time of agreement
    acceptance;
  • Partner Link visits, aggregate clicks, attributed order numbers, eligible
    merchandise amounts, commission rates and amounts, clearing and reversal
    status, payout history, and fraud or compliance review records;
  • the page path, referring website host, campaign label, an opaque visitor
    token, and a pseudonymous network marker used for attribution, rate limiting,
    and abuse prevention; and
  • support communications and records reasonably needed to investigate a
    disputed referral, refund, chargeback, suspected fraud, or Program violation.

The Partner dashboard provides aggregate and limited transaction reporting. It
does not reveal the referred customer’s name, email address, payment details,
shipping details, or full order details to the Partner.

Information used to match referred Customers

For a qualifying first order and possible qualifying repeat orders, we may
process the customer number, order number, billing email address,
payment and refund status, currency, eligible merchandise amount, and order
timestamps. The billing email address may be sent through a protected
server-to-server request solely so our referral service can create a keyed
cryptographic hash for matching. The referral database stores that keyed hash,
not the raw billing email address, in its order and Customer-to-Partner matching
records.

When a first order qualifies, we create a Customer-to-Partner relationship used
to enforce first-touch attribution and calculate lifetime recurring commission while that relationship remains active. There is no six-month or other fixed commission cutoff. The relationship record may remain after it stops generating commission to prevent a
later Partner from taking the same relationship, resolve competing claims,
investigate fraud, maintain an audit trail, and meet legal, tax, and financial
recordkeeping obligations. Retaining the record does not reinstate commission after the relationship is revoked or otherwise ends.

Payout information

Partners who request payment select manual ACH, PayPal, or Zelle and may provide a payout contact email address; for ACH, account-holder and bank names, routing number, and bank-account number and type; for PayPal, the email address of the intended PayPal recipient; or for Zelle, the intended recipient name and the email address or U.S. mobile number enrolled with Zelle. Partners also provide a signed legal name. The Program does not collect a Form W‑9 during enrollment or payout setup. Payout information is submitted from the dedicated payouts.simmsresearch.com page directly to the protected referral service; it does not pass through the ordinary WordPress form-processing path.

ACH, PayPal, and Zelle destination details are encrypted before they are stored. WordPress receives only limited status data, such as the selected payment method, whether review is complete, and either the final four digits of the bank account, a masked PayPal email address, or a masked Zelle email or U.S. mobile number. Full payment information is available only through restricted operator access for review, payment, accounting, fraud prevention, and legal compliance.

Why we use this information

We use Partner Program information to:

  • create and manage Partner accounts, links, codes, and agreement acceptance;
  • attribute qualifying orders, calculate and clear commission, process
    reversals, and record payments;
  • provide reporting and respond to support or attribution disputes;
  • prevent self-referrals, duplicate claims, manipulation, fraud, and misuse;
  • verify payout information and meet accounting, tax, sanctions, and other legal obligations; and
  • maintain the security, integrity, and availability of the Program.

Service providers and disclosures

We use service providers to operate the Program, including our WordPress and WooCommerce storefront hosted through Kinsta, Supabase-hosted referral database and function services, and the financial institution or payment service, including PayPal or Zelle when selected, used to send payments. These providers process information for us under their applicable contractual and security terms. We may also disclose information to professional advisers, regulators, courts, law enforcement, or another party when required by law or reasonably necessary to protect rights, safety, the Program, or the integrity of a transaction.

We do not sell Customer identity or Partner payout information. We do not give Partners access to another person’s personal information through the Program.

Retention and deletion

We retain records for as long as reasonably necessary to run and secure the
Program, pay commission, handle returns and disputes, enforce first-touch
attribution, and meet tax, accounting, fraud-prevention, and legal obligations.
Retention may therefore continue after a Partner account closes or a Customer-to-Partner relationship stops generating commission.

A valid privacy request may remove identifying values from a
Customer-to-Partner relationship and revoke it for future commission. We may
retain de-identified relationship records and financial, payout, tax, fraud,
security, and audit records when permitted or required by law. Removing the
identifying values does not require us to alter commission that was already
validly earned or paid.

Security and choices

We use access controls, signed server requests, pseudonymous identifiers,
encryption and audit records designed to limit access to
Partner Program information. No system can guarantee absolute security.

Partners and Customers may use the privacy request methods described elsewhere
in this Privacy Policy or contact support@simmsresearch.com to request
access, correction, or deletion, subject to applicable law and necessary
recordkeeping. A Partner may leave the Program as described in the Partner
Program Agreement.